Refund Policy
The Cleared Complexion Promise
We stand behind every product we sell. Your skin transformation matters to us and we want you to shop with complete confidence.
30-Day Money Back Guarantee If you're not fully satisfied with your purchase for any reason, simply contact us within 30 days of receiving your order and we'll make it right — no lengthy explanations required.
Eligibility
- Items must be returned within 30 days of delivery
- Products must be at least 50% unused
- Original packaging must be intact
- Proof of purchase required
How To Request A Refund
- Email us at clearedcomplexion@gmail.com with your order number
- Tell us briefly what the issue is
- We'll respond within 24-48 hours with next steps
Exchanges If you received a damaged or incorrect item we'll send a replacement immediately at no cost to you.
Non-Refundable Items
- Items returned after 30 days
- Fully used products
- Items purchased on final sale
Processing Time Once your return is approved, refunds are processed within 5-7 business days back to your original payment method.
We're a small brand that genuinely cares about your results. If something isn't working for you, reach out — we'll always find a way to make it right.